FAQ - I'm having trouble logging in, how do I reset my password?

Modified on Wed, 14 Nov, 2018 at 12:16 PM

If you're having trouble logging in, you can use the "Forgot Password" button on the log-in page:


You'll be prompted to input your password, and a password reset email will be sent to your inbox. If you don't receive the email after a few moments, check your junk/spam folder.


*NOTE: if you input an invalid email, you'll be prompted to try again. 

If you're unsure of the email associated with your account, or you're continuing to have trouble logging in, please reach out to support using the "Help" button at the top of the log-in page.


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